ORDER PREPARATION & FULFILLMENT

Each Dar Lalla Lekbira order is prepared with care from our U.S.-based fulfillment ateliers.
Orders placed before 1:30 PM (local warehouse time) are typically processed the same business day. Orders placed after this time will be prepared the following business day.
We prioritize both efficiency and intention — so your products arrive fresh, protected, and ready to transform your ritual.

SHIPPING METHODS & DELIVERY

We partner with trusted U.S. carriers to ensure reliable delivery. Estimated timelines are provided at checkout for your convenience, though they are not guaranteed.

• Standard Shipping — 2–5 business days
• Priority Shipping — 1–3 business days
• Expedited options may be available at checkout

Delivery timing may vary slightly due to carrier conditions or seasonal demand.

TRACKING YOUR ORDER

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to become active as your package enters the carrier’s system.

RETURNS & REFUNDS

We stand behind the integrity of every Dar Lalla Lekbira formulation.
✓ Returns accepted within 30 days of delivery
✓ Products must be returned in new or gently used condition, with all original components
included
✓ Approved refunds issued to original payment method within 7–10 business days after
inspection
ℹ Original shipping fees are non-refundable

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or incorrect, we will make it right.

• Claims must be submitted within 48–72 hours of delivery, along with clear photographic evidence
• Eligible claims will receive either a replacement or a full refund, depending on availability and preference

GOVERNING LAW

This policy is governed by the laws of the State of New Jersey, United States.

This policy is governed by the laws of the State of New Jersey, United States.